Collins Street Medical Centre

AGPAL Accredited General Practice

Quality and Innovation in Healthcare

Awards - AGPAL

AWARDS

AGPAL Accredited General PracticeAGPAL accredits General Practices around Australia each three years and practices are assessed against standards provided by the Royal Australian College of General Practitioners.

Practice Excellence Award 2007

Collins Street Medical Centre was awarded a Top 20 Practice Excellence Award by AGPAL in 2008 from over 1500 Practices accredited Australia wide in 2007.

agpal-practice-excellence-award-2007


Quality Innovation Award 2010

In 2010 Collins Street Medical Centre was awarded the inaugural AGPAL Quality Innovation Award, presented to a Practice that has introduced an innovative solution to improve safety and quality for their patients and/or the Practice Team.

Collins Street Medical Centre staff at the AGPAL Award Night after winning the Quality Innovation Award 2010

Collins Street Medical Centre staff at the AGPAL Award Night celebrate winning the Quality Innovation Award 2010


AGPAL Ambassador PracticeAGPAL Ambassador Practice 2013

Collins Street Medical Centre has been participating the AGPAL accreditation program since 2003, accredited against the RACGP Standards for general practices.

Collins Street Medical Centre is now proud to be an AGPAL Ambassador Practice, promoting the benefits of accreditation to the community.

Watch the AGPAL Ambassador Practice Video featuring CSMC


Improvement Foundations Awards Paris 2014Improvement Foundation Quality Award 2014

In March 2014, the IF 2014 Quality Improvement (QI) Award winner announced. Brett McPherson, Practice Manager from Collins Street Medical Centre, wins the award for the work undertaken in ‘Patient Registration Process, Data Quality & Improving Access to GP Services’.

As the Award winner, Brett attended the IHI and BMJ International Forum on Quality and Safety in Healthcare, held in Paris.


AGPAL Safety and Quality Award 2013 – 2014/15

National Winner for the AGPAL Safety and Quality Award 2013-2014/15

Collins Street Medical Centre was announced WINNER of the AGPAL Safety and Quality Award 2013 – 2014/15 – Sponsored by National Home Doctor Service at the recent APGAL and QIP 2016 Conference held in Brisbane.

Collins Street Medical Centre

Collins Street Medical Centre is an award winning privately owned City Practice, established in Melbourne in 1982.

Dr Fiona Broderick is the Practice Principal and has owned the Practice since 1996 after buying it from the outstanding Dr Sandra Ray. Even then though the Practice was small it focused on providing high quality healthcare targeted to the individual patient.

Dr Fiona Broderick, Collins Street Medical Centre, Practice Principal

Collins Street Medical Centre has continued to expand and now has nine Vocationally Registered General Practitioners, four Practice Nurses, a Practice Manager, five Receptionists and onsite Pathology.

The staff and patients at Collins Street Medical Centre are enjoying the light and space in the new purpose built rooms on the 7th Floor of 267 Collins Street.


AWARDS

AGPAL Accredited General PracticeAGPAL accredits General Practices around Australia each three years and practices are assessed against standards provided by the Royal Australian College of General Practitioners.

Practice Excellence Award 2007

Quality Innovation Award 2010

Safety & Quality Award 2011-2012

AGPAL Ambassador Practice 2013

Improvement Foundation Quality Award 2014


Collins Street Medical Centre - AGPAL Practice Video from CSMC on Vimeo.


We pursue excellence and all Staff participate in regular professional development and training. We have developed strong links with Hospital networks, both private and public, Specialists and Allied Health Professionals which enhances the care of our patients.

We have always provided patients with copies of all results and now also use DCP Results, an online secure way for patients to see their results with their GP's explanatory comments. This empowers our patients and helps them self manage their health.

To improve patient access we have continued to increase GP numbers and have developed the Swift Solutions Clinic for same day simple issues such as repeat scripts, immunisations and referrals.

Collins Street Medical Centre participates in the Australian Primary Care Collaborative which allows Practices around Australia to share ideas and to strive for continued improvements.