Collins Street Medical Centre

AGPAL Accredited General Practice

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Hepatitis A outbreak associated with frozen berries

Hepatitis A and frozen berry products recall

Issued by: Dr Brett Sutton, Deputy Chief Health Officer (Communicable Disease), Victoria

Key messages

  • An outbreak of hepatitis A virus infection has been identified to be potentially linked to the consumption of Creative Gourmet frozen mixed berries in 300 g packs. The product has been recalled as a precaution.
  • Creative Gourmet frozen mixed berries in 300 g packs
  • Patients are advised not to consume any of these recalled products and patients are advised to discard or return the product to point of sale for a refund. Anyone with any of these products in their freezer, regardless of batch and best-before date, should discard the product or return it to the point of sale for a refund.
  • Hepatitis A virus can take between 15 to 50 days to develop and the onset of the illness in recognised cases ranges from early January to early February. Symptoms of Hepatitis A include abdominal pain, nausea, fever and chills and yellow skin or eyes.
  • Anyone who has consumed berries and is unwell should consult their GP, who should consider testing for Hepatitis A in cases with symptoms that are compatible.

The consumption of Creative Gourmet frozen mixed berries in 300 g packs with a best before date of 15 January 2021 has potentially been linked with an outbreak of hepatitis A infection. As of 2 June 2017, Australian health authorities have identified four cases of hepatitis A infection that were acquired in Australia in 2017 and involve the affected strain of hepatitis A virus. One of these cases is an individual who resides in Victoria. As a precaution, a recall of the product concerned was triggered on 2 June 2017.

Consumers have been warned to avoid eating this recalled product as it may potentially be contaminated with hepatitis A virus. Creative Gourmet frozen mixed berries 300 g packets are processed in China and distributed through IGA and Foodworks supermarkets by Entyce Food Ingredients, based in Victoria.

VIEW UPDATE: Department of Health: Latest Media Update - Hepatitis A outbreak associated with frozen berries (02/06/2017)


I have eaten this product but don’t feel unwell – what should I do?

Monitor yourself and others who consumed the product for symptoms of fever, nausea or abdominal discomfort. Symptoms may appear between 15 and 50 days after catching the virus from eating the product. If symptoms appear, see your doctor immediately.

In the meantime, practice good hygiene. Steps you can take include:

  • Wash your hands with soap and hot running water before handling food, after going to the toilet and after handling used condoms or having contact with nappies or the anal area of another person.
  • Clean bathrooms and toilets often, paying attention to toilet seats, handles, taps and nappy change tables.

I have eaten this product and am feeling unwell – what should I do?

It is important to identify symptoms early to help prevent the disease spreading. If you have symptoms including fever, nausea or abdominal discomfort, see your doctor immediately.

If I have eaten this product – should I get a Hepatitis A vaccination?

The Department of Health and Human Services is not recommending routine Hepatitis A vaccination for people who have consumed the recalled products and are well. If you have any concerns about your health you should see your doctor for advice.


If you require more information - go to:
Vic Health or Better Health Vic  

You can contact the practice or
Nurse on Call 1300 60 60 24